Zoho FSM Review, Articles, Guides, & Video Tutorials
3.8/5
Design & Usability
4/5
Customization
4/5
Integrations
3.5/5
Features & Capabilities
4/5
Mobile Accessibility
3.5/5
What is Zoho FSM?
Zoho FSM is a cloud-based application that provides a comprehensive solution for managing and executing all stages of field service processes.
Why we rate it "Probably"
A very solid option for Field Service Management that integrates easily with your existing Zoho environment. However, it does require constant connectivity and doesn’t have an offline mode yet.
Pros
Chat Widget
Visitor Tracking
CRM Scoring
Codeless Chat Bot Configuration
Cons
No Pre-Built Customer Notifications
Will Require Customization To Meet Most Requirements
After years in beta testing, Zoho’s Field Service Management (FSM) solution has finally made its debut—and we couldn’t wait to dive in! Our verdict? It’s
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Billy Bates
Senior Web Developer
Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.
Lucas Sant'Anna
Consultant
With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.