This guide by Zoho is a great reference to turn performance management into a proactive experience. Back in the day performance management always had a negative tone to it. With new methods of communication with employees, it no longer has that ring. If you don’t currently have a performance management system in place this guide is a great start.
Performance management involves a process of regular communication between a supervisor and an employee to ensure that the employee is working to accomplish their necessary goals and contributing towards the wide-ranging objectives of the organization. While formal appraisals form the core of this process, there are several associated aspects, including “clarifying expectations, setting objectives, identifying goals, providing feedback, and reviewing results” (Berkeley).
Performance Management Systems are broken into 3 Phases:
- Plan
- Act
- Review
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