This integration was discussed on our Zoho Inventory Full Product Tutorial. Here are some key highlights from this segment:
- WooCommerce Set Up
- WooCommerce is a plugin that needs to be installed to your WordPress website.
- Recommended plugins include WooCommerce Payments for credit card payments, and WooCommerce Shipping and Tax for automated tax calculation based on location.
- There’s an integration plugin for WooCommerce and Zoho which is provided by CRM perks.
- WordPress and WooCommerce
- WooCommerce is a part of a bigger website and not the whole website, unlike Shopify.
- WooCommerce is developer-friendly and offers more flexibility as it’s managed through WordPress.
- It’s possible to add multiple Zoho applications through the Zoho WooCommerce plugin.
- Zoho Feeds
- The Zoho feeds feature allows the user to integrate entities from Zoho applications.
- Entities to be integrated need separate feeds, for example, invoices, sales orders, items, and customer payments.
- The pro feature, which requires purchase, allows the user to sync sales orders, items, and invoices.
- Payment, Shipping, and Order Processing
- WooCommerce has a shipping plugin that enables shipping directly from the platform.
- The platform allows managing shipping from within the shopping cart.
- The order process in WooCommerce is similar to Shopify’s, with customers making their orders on the front end of the website.
- WooCommerce Payments allows the acceptance of payments via Visa, Mastercard, Express, Apple Pay, Google Pay, and third-party bank accounts.
- Integration with Zoho Inventory
- After setting up integration with Zoho Inventory, orders from WooCommerce will create sales orders inside Zoho Inventory.
- The Zoho log shows all the API pushes and data syncs between the WordPress site and inventory, which can be useful for troubleshooting.
- Pricing
- WooCommerce does not have flat rate fees like Shopify but charges per transaction (2.9% plus 30 cents for every transaction) through WooCommerce Payments.
- Other payment providers such as PayPal or Stripe can also be integrated to possibly reduce fees.
- Developer-Intensiveness
- Although WooCommerce is developer-friendly, it requires more setup for a functional site compared to Shopify.
- WooCommerce and WordPress communities can provide support for customization and development.