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How to Set Next Activity Date in Zoho CRM

In this implementation, Tyler shows how to populate the most current activity date in its own field.  Here are some of the key points from the video:

  • “Next Activity Date” field automation in Deals module for easy Activity-based management of Deals.
  • “Next Activity Date” field added to Deals module.
  • On Create, Update, or Delete of a Task, Event, or Call script is triggered.
  • The script reads the “Open Activities” related list in the Deal, consolidates Task Due Date, Event Date, and Call Start Time (for scheduled Calls) into one list.
  • The script identifies the soonest upcoming date and writes this “Next Activity Date” into the field in the Deal.
  • The field can be used in Deals list view to sort Deals by soonest Next Activity.

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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