Zoho Cliq – October & November 2020 Update Roundup
We have covered most of these, but incase you missed some, here is a list of all the major updates to Cliq over the last two months.
Zia Recommendation Updates
Zia recommendation has added 3 new updates. It can now provide recommendations to Zoho CRM Portal users, you can also not rename the types of recommendations, and (be careful with this one), you can fire off a Workflow based on a Zia recommendation.
You Can Now Send SMS notifications in Zoho Subscriptions via Twilio
Like the title says, you can now send SMS notifications to your customers Zoho Subscriptions using a Twilio integration. Prior to this integration, in order to send SMS reminders, you had to connect with an SMS provider using either webhooks or connectors like Zoho Flow or Zapier.
Zoho Recruit Adds A Chatbot (And it is not a SalesIQ Powered ZoBot)
Well, this is interesting. Zoho Recruit now has its own “Zia” powered chatbot, and it’s own chatbot builder. We are pretty sure this is the first chatbot from Zoho that isn’t powered by a Zoho SalesIQ ZoBot builder.
Zoho Meeting Bug Fixes and Enhancements
Another big round or updates for Zoho Meeting. 11 enhancements and 11 bug fixes.
Zoho Books Reporting Enhancements
Three new updates in Zoho Books around reports and reports permissions.
Zoho Subscriptions Update – Chat & A New Payment Gateway
You can now connect Zoho Subscriptions with Zoho SalesIQ to offer chat support to your customers when they visit the Subscriptions Customer Portal. Additionally, the payment gateway PayTabs, is now available globally.
Zoho Recruit December 2020 Updates
A few small updates and integration with SEEK – Australia’s Number 1 Job Board.
The Zoho Marketplace November Roundup
November saw 23 new or updated extensions in the marketplace.
Zobot Chat Handling Update
If a Zobot forwards a chat to an operator and it goes unanswered, it will now terminate the chat. In the past the chat was stuck in limbo until the customer terminated the connection.
