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Set Up Your Next Event With Zoho Backstage

Spending too much time organizing and setting up your event? Want a professional event page, but worried it would cost too much or take more time, then you have to create it? After the event, wouldn’t it be nice to capture all of the analytics on how everything went? Well, here is the good news; […]

Learning Innovation Catalyst – Case Study

Learning Innovation Catalyst Case Study

Executive Summary Learning Innovation Catalyst (LINC) helps schools create student center classrooms through an online learning platform, along with coaching and professional services in the K-12 education sector. They have been in business for three years, have fifteen employees, and have used Zoho CRM from the start. Introduction LINC knew Zoho was the product for […]

Sending Just-in-Time Emails with Zoho Campaigns + Zoho CRM

Imagine a world where your messages always arrive just at the right moment. The right moment a prospect is most receptive to your offer or a negotiator is willing to give you a deal. Typically, it’s thanks to a confluence of events happening to go your way. But what if we could make that kind […]

Assigning Leads to Salespeople Fairly With Zoho CRM Automation

Assigning leads can be a tricky political business. How do you distribute leads fairly so that everyone has the same opportunity to thrive and make money without showing favoritism or giving valuable leads to poor performers? Most organizations settle on a random or semi-random method to avoid any appearance of preference or punishment. Absent any […]

Using Deals and Quotes to Close Sales and Impress Clients

A formal quote is professional and attractive to clients. When they receive a well-organized and cleanly presented estimate, that tells them your organization is trustworthy and reliable. Email quotes or handwritten quotes aren’t nearly as useful for building confidence, and they will reduce the number of closings you’re able to accomplish when holding other factors […]

Connecting Your VoIP Telephony With Zoho CRM

Connecting Your VoIP Telephony With Zoho CRM

Connecting your Zoho CRM to your phone system might be one of the best decisions you can make. If you do substantial business over the phone, like most companies, you need these features. Learn how to connect your telephony provider to Zoho CRM for robust analytics and improved phone call ROI. Each VoIP and PBX […]

Creating Custom Fields in Zoho CRM to Capture Unique Customer Data

Creating Custom Fields in Zoho CRM to Capture Unique Customer Data

You can expand your records’ capability by creating custom fields in Zoho CRM. With the addition of custom fields, you can track any data you’d like, whether or not Zoho thought to include a spot for it. Also, you can execute advanced functionality, like formula calculations, but for now, we’ll focus on the process behind […]

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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