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Zoho Campaigns Overview and Best Practices – Webinar

Here is the presentation that was used during the webinar. Here is the March Webinar – Zoho Campaigns Overview and Best Practices featuring Brett Martin and Tyler Colt.  Feel free to use the timestamps on our YouTube page to skip ahead to the topics you’re most interested in. 0:55 Agenda 1:45 Zoho Campaigns Overview 5:34 […]

Application of the Week – LinkMatch

LinkMatch For Zoho CRM Review 2020

From Episode 85 of the CRM Zen Show, Brett revisits this App as it still proves to be a handy tool.  With a click of button import all future or existing prospects information directly to your CRM from their LinkedIn account.  We hope you find this video useful on how LinkMatch works with Zoho CRM.   […]

Tracking Web Conversions on Zoho CRM

It might not be obvious at first, but good customer service is largely about information, such as tracking web conversions. When your customer service team has the information they need, they can provide useful, meaningful customer service to your clients. Ideally, your customer service representatives would have access to the entire CRM record for a […]

Zoho CRM Automated Deals to Track Subscription Revenue Implementation – 2020

CRM Automated Deals to Track Subscription Revenue 2020

This week’s implementation is brought to you by the CRM Zen show featuring Brett Martin & Tyler Colt.  Tyler shares this week a Zenatta Internal implementation applied to our own CRM.  We needed a way to track revenue through a subscription service inside the deal module inside our CRM. Here are some keynotes from the video […]

Get Started Improving Web Conversions with Zoho PageSense

Zoho PageSense is an analytics tool that helps you produce the best possible website. By running what PageSense calls “experiments,” you can test different configurations of your web pages to determine which one produces the best metrics. With A/B testing, split URL testing, funnel analysis, and more, Zoho PageSense is an essential tool for optimizing […]

The Role of Your CRM in Customer Service and Support

CRMs aren’t just for sales and marketing. A good CRM should track everything you know about your customers. From their address and billing information to their last purchase and support ticket. With all this information centralized and organized, your teams can find the information they need quickly and efficiently without getting lost or accidentally finding […]

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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