The CRM Zen Show – Episode 50 – Who Uses Powerpoint?

Zoho News

• Zoho Creator team will be rolling out the following feature updates this month.
  • subform.insert() and subform.clear()
  • Zia-powered smart data import during form creation
  • Ability to control the rendering of HTML content in Formula field
  • Lookup data from Radio and Dropdown fields
  • Setting background images for panels
• Zoho Desk now integrates with TeamViewer
  • Launch a session from inside Desk
• TeamViewer Expands Partnership with Zoho through Zoho CRM’s Meeting Integration Platform
  • • Create TeamViewer meetings ad hoc from within Zoho CRM and share them with one click to end customers and colleagues
    • Receive a list of all scheduled meetings along with the relevant details
    • Join meetings directly from Zoho CRM screens
• Mastercard and Zoho Expand Access to Tools to Help Small Business Owners Around the World Thrive
  • I don’t know what this means but it looks like it could be interesting someday.
• Zoho Corp to Invest US$10 Million in Mexican Operations
  • Zoho’s quest for world domination continues.

Things We Noticed

• Zoho Books Fixes “Contacts”
  • Moves them under Sales as Customers and Purchases as Vendors

This Weeks Reads

• Why AI Can Fix The CRM Problem – Forbes
• How To Be The Remote Employee That Proves The Stereotypes Aren’t True – Trello Blog
• CRM is 30 and Salespersons still hate it – Customer Think

This Weeks Zenatta Blogs

• • 5 CRM Mistakes That Make Your Life Harder
  • The Next Big Thing in Content Marketing? Good Content 

Application / Plug-In of the Week

• Nexmo 
  • Send SMS and Voice Messages from Zoho
  • Market Place Link
    • I haven’t tried this, but the VoiceMail drop looks really interesting.

Tips and Tricks

• Zoho Office Tips
  • Zoho Writer: Restore previous versions of a document
    • Don’t Panic.  You can easily restore to a previous version
  • Name Ranges Now In Zoho Sheets
    • Some core Excel Functions are now in Sheets