Do you run a small or medium-sized business? Not sure what a CRM is or if your business needs one? Don’t worry you’re in luck. This guide by Zoho covers all of these questions and more!
Signals in Zoho CRM provide real-time notifications of all touch points from your leads, contacts, or potential customers. You can keep track of all the customer interactions across various channels and follow-up with them from one central place, your Zoho CRM account. Signals improve timely communication and enable you to follow-up with your leads and contacts, and close deals quickly.
Here is the table of contents for this guide:
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- What’s an SMB?
- What is a CRM?
- Why do SMBs need a CRM?
- How to choose the best CRM for your business
- Cloud versus on-premise CRM pricing models
- CRM buying guide checklist?
- How to get the most from your CRM
- How can CRM make your business smarter?
- Automate your day using workflows
- Blueprint
- Zia: AI-powered sales assistant
- Go multichannel and grow your SMB
- Conclusion
- Highlights of Zoho CRM
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Are you looking to give Zoho CRM a try? Here is a free trial to see if it is a fit for your business.