The CRM Zen Show – Episode 55 – Emoji’s Everywhere

Zoho News

• New iOS update for Zoho Assist 
  • I talked about this last week on things we noticed.  But now there is a nice blog post about it.
• Upcoming Zoho Creator Updates
  • Pin customization in Map Reports, Criteria support for Schedules, and Enhancements w.r.t. rebranded mobile apps
• Zoho Social Update
  • Access emoji menus from anywhere on Zoho Social
• Zoho Analytics Updates
  • Advanced Analytics for Shopify
  • Zoho Inventory & Zoho Subscriptions – New Addition to Zoho Finance Analytics
  • Report Formula Enhancement 
  • Comments widget in View Cards
• API Changes
  • Enhancement to Agent-/Team-Related Permissions
  • Revamping how you name custom fields.
• Zoho Campaigns’ integration with Zapier
  • The Zapier Integrations Continue
• Zoho Desk Update
  • Help Center just got a lot more customizable
• Zoho Recruit – Indeed Enhancements
  • Starting on Aug 21st, 2019, Indeed sponsored job integration will allow you to sponsor jobs for 30 days instead of 15. You can additionally create a custom budget for your job starting from $200. 

Notable Mobile Updates

• CRM – Picklist Tracking – iOS and Android
• Desk – Multi-Select Tickets to Delete, and Close – iOS
• Zoho Connect –  New Look and Feel – iOS

Things We Noticed and The Bug Report

• It wasn’t you. Zoho Bugged Out this Week.

This Weeks Reads

• How to Boost your Email Marketing Conversion Rate
  • From Customer Think, by Syed Balkhi
• Zenatta Blogs

• • Making Brand Videos People Want to Watch
    • We shall see.  That is if we watch the video.
  • The Value of Brevity
    • Enough Said

Application / Plug-In of the Week

• Contacts+ (Formerly Full Contact)
  • Keep all of your contacts in sync & up-to-date across all of your accounts. 
  • $10 a month.  Great Google, Apple, and Microsoft Integration

Tips and Tricks

• The CRM Tips Page
  • Turns out Zoho has a page devoted to CRM Tips. Enjoy.