The CRM Zen Show – Episode 46 – It’s Very HubSpotty

Zoho News

• Zoho Assist Get’s Its Own Marketplace
  • Integration with a variety of Helpdesks: Jira, FreshDesk, ZohoDesk, ServiceNow, and ZenDesk
• Zoho CRM Winner of PCMag’s Business Choice Awards 2019
  • A clean sweep in all categories.  
• All you need to know about Blueprints in Orchestly
  • Not really news.  But a quick rundown of Orchestly’s abilities.
• Zoho Desk now integrates with Zoho Sprints
  • A much need integration has arrived in the Zoho Marketplace.
• Facebook and LinkedIn tagging in Zoho Social
  • Dynamic tagging in Zoho Social.
• Zoho Projects External User Pricing Changes
  • You now will need to pay after 10 to 25 external users (depending on your plan).
• Updates:
  • Zoho Sheets gets 9 new  functions
    • Unique and Currency are two very cool new functions.
  • 9 new updates for Zoho Invoice
    • I guess Nine was the magic number for updates this week.
  • Zoho Meetings Updates (Guess how many)
    • And Nine, yes Nine updates for Zoho Meeting.

Other CRM News

Salesforce bets on big data with $15.3 billion purachase of Tableau

• If you like Analytics and Salesforce.  You love this deal.

Things We Noticed

• Fire Tablets Don’t Have the Latest Version of Zoho Applications
  • Turns Out That Amazon’s Tablets Don’t have the latest Android Versions of some Zoho Applications.

This Weeks Reads

• Trade show marketing: An exhibitor’s guidebook to maximizing ROI
  • A Zoho Blog that is very well done, and worth the read.
• The Ultimate Dictionary of Marketing Terms You Should Know
  • 100 Marketing Terms Defined.
• Zenatta Blogs

• • Making Chatbots That Work
  • KPIs In Zoho Campaigns

App/Plugin of the Week

• Zoho Sales IQ with Zoho Assist
  • Start an Assist Session from Chat

Tips and Tricks

• How to schedule tasks in Zoho Subscriptions using Custom Schedulers
  • Using some scripts to add much need functionality to Zoho Subscriptions.