The CRM Zen Show – Episode 45 – Zia Does What?

Zoho News

• Writer Gets Better Image Handling
  • Some nice image editing tools
• Zoho Assist now has voice and video chat
  • We talked about this a few weeks ago, and it is now live.
• Zoho Desk Now Integrates with Intercom!
  • And interesting Integration to say the least.
• Zoho Books Updates
  • A lot of updates this month.  Highlights include:
    • Position Billing & Shipping Addresses in Invoices
    • Send SMS for Payment Reminders to Your Customers
    • Internal Approval for Timesheets
    • Reporting Tags Filter Moved to Advanced Filters
    • Associate Reporting Tags at Line-Item Level in Expenses

• Zoho Subscriptions Updates
  • Analytics Integration
  • Associate Reporting Tags to drill-down on reports
  • And a handful of minor updates
• Zoho Sign exclusive iPad app
  • In-person Signing
  • Sign documents without leaving other applications
  • Multitasking via Split View
  • Scan and upload
  • Spotlight Search and Face/Touch ID enhancements

Things We Noticed

• OnSpot Forms in Marketing Hub
• Zia Voice in Zoho CRM> Settings > Developer Space > Zia Voice
• Zia Search

This Weeks Reads

• How to Do Keyword Research for SEO: A Beginner’s Guide
• Zenatta Blogs

• • Zoho’s Zia – An Overview
  • Supercharging Support with Zoho Desk

Plug-In of the Week

• Click&Clean
  • Quick Start Guide
  • A Chrome Extension to Quickly clear your browser cache, history, and more

Tips and Tricks

• Publish Fillable Writer Documents