With Zoho Motivator going away, it looks like Gamescope is going to be the replacement. This has been in CRM for years, but you can now turn it on in Zoho Desk.
By default, Gamescope is disabled. To enable Gamescope:
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Click the Setup icon ( ) in the top bar.
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Click Gamescope under the General menu.
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Turn the Gamescope toggle to ON.