The CRM Zen Show Episode 179 – Roundup Palooza

Zoho News

• Fillable Forms Introduced to Zoho Writer
  • You can now create your own fillable forms inside Zoho Writer.
• Sprints iOS Now Supports Tags
  • In the latest v.1.1.30 update for Zoho Sprints iOS app, the tag feature has been added.
• Zoho Marketplace November 2021 New Extensions
  • Here are all the new extensions added to the Zoho Marketplace last month.
• Zoho CRM New Extensions For November 2021
  • Some great new additions this past month to Zoho CRM.
• Zoho Desk 10 Most Popular Apps of 2021
  • With Zoho Desk breaking 200+ extensions this year here are the final numbers for the top 10 of that 200+ list.
• Zoho Recruit 2021 Year In Review
  • The Zoho Recruit team definitely put in their work this year with a continual stream of enhancements and updates throughout the year.
• Zoho People 2021 Year In Review
  • 2021 was a great year for Zoho People with tons of enhancements and updates to the product throughout the year.
• Zoho Analytics 2021 Year in Review
  • A lot happened this year in the world of Zoho Analytics including the release of Analytics 5.0.
• Zoho SalesIQ Stats For 2021
  • Curious about the numbers Zoho SalesIQ pumped out for 2021?
• Zoho Survey 2021 Year In Review
  •  An app we love and definitely enjoyed these improvements this year.

Implementation of the Week

• Zoho Cliq Bot – Zoom-E
  • Created a bot to check on a user’s Zoom Status.
  • When a user is mentioned to the bot, the bot uses an API connection with Zoom to return the mentioned user’s current status. 
  • If the user is unavailable, a database record is created inside cliq with the email of who should be notified and who they should be notified about.
  • A webhook is set up in Zoom to send a payload to the Cliq Bot whenever a user’s status is changed. If the user’s status has changed to “available” then the bot pulls all the database records that mention the user and send messages to the Cliq users who originally queried them.

This Weeks Read

• How to Do Market Research: A Guide and Template by Debbie Farese
  • This monstrous read this week is a great go-to especially for everyone looking to do some market research to boost business in 2022.

New Blogs, Videos, and Resource Guides

• Zenatta Blogs
  • 3 Steps to Boost Your Businesses Online  Ranking For 2022
    • Ready to start the New Year off right?
    • Quick 6-minute read to help you strategize and boost your online ranking for 2022.  

Application / Plug-In of the Week

• Krisp
  • Key Features:
    • AI-based noise cancellation
    • Remove unwanted noise from both ends of a conference call
    • HD Voice, for the best voice quality
    • Room & Acoustic echo removal
    • Floating widget – easy access to key features

Tips and Tricks

• Zoho SalesIQ Zobot Tutorial – 2021
  • In the last tutorial, we covered the Answer Bot.  This week Tyler takes you through the full walkthrough of the Zobot.