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The CRM Zen Show Episode 164 – A Zuper Integration

Zoho News

Implementation of the Week

  • 3rd Party App Integration to Zoho Analytics via Scheduled Deluge Function
    • Zoho Analytics has a robust set of pre-built connectors, but not every 3rd application is directly supported
    • However, if an application has an open REST API, we are able to query this data via Deluge
    • Using a scheduled function, this 3rd party data can be pulled and inserted into Analytics tables
    • These schedules are able to add new data, and update existing using logical conditions in the function

This Weeks Read

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Application / Plug-In of the Week

  • Zuper for Zoho CRM
    • The world’s best field service management platform.
    • Key Features:
      • Automatically sync your Zoho CRM customers with Zuper
      • Create new service work orders for your customers & dispatch your field workforce
      • View all your customers’ service work orders & their status within Zoho CRM

Tips and Tricks

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Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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