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Preparing your Business for the Upcoming Holidays

Preparing your Business for the Upcoming Holidays

This guide by Zoho even though it was written for 2019, still stands strong as a great guide for upcoming years as well.  Proper forecasting and preparation for the holiday season is a must if you want to maximize your gains over one of the most lucrative quarters for most businesses. Since there’s a lot […]

Zoho CRM Blueprint 3.0 Released

Zoho CRM Blueprint 3.0 Released

A lot of enhancements here including: SLAs now support automated actions.. “Same-state looping” has been added. Automatic Transitions  And much more. You can read all about it here.

Zoho Mail Admin Console Gets a Much Needed Overhaul

Zoho Mail Admin Console Gets a Much Needed Overhaul

This is a top to bottom overhaul and way overdue.  It really looks good, and ads some nice functionality.  You can read about all the new features here.  Or just head over to your own Mail Admin account at mailadmin.zoho.com, to try it out.

A Guide to Using Live Chat to Grow Your Business

A Guide to Using Live Chat to Grow Your Business

This guide by Zoho is a great go-to for best practices with your chatbots. Learn how to increase your success rate on closing deals with website visitors. This one might seem obvious, and that’s because it is. You need to be positive in customer service and sales. That’s hardly groundbreaking information. But while you probably […]

Getting Your Sales Reps to Love CRM

Getting Your Sales Reps to Love CRM

This guide by Zoho is a great way to start of your sales team.  This quick read goes over some great getting started tips and tricks to make you CRM wizard in no time. Most sales reps are not fond of using CRM software. They have to enter data manually and spend countless hours doing […]

Managing Events from Home with Zoho Backstage

In-person interaction might be at an all-time low, but that doesn’t mean we want zero interaction! Virtual conferences and events are rapidly becoming our best replacement for social connections. It’s a new playing field for many, and Zoho Backstage is here to make sure your virtual events go just as smoothly as your three-dimensional ones. […]

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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