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Simplifying Communication With Case Management

Simplifying Communication With Case Management

This guide by Zoho covers case and query management for Zoho People. Delivering quality HR service depends on multiple aspects: employee satisfaction, processes, engagement, and productivity. One way to look at the nuances of these aspects of good HR service delivery is query handling. A study by HR Daily Advisor discovered that 73% of organizations […]

7 Ways to Grow Your YouTube Channel

Social media is a major tool for getting more leads and customers as well as increasing engagement with existing customers. You may already have business accounts for Facebook, Instagram, LinkedIn, and possibly a couple of other social media platforms. There is, however, one social media site you should not overlook, and that site is YouTube. […]

Zoho CRM Gets UI Enhancements

Zoho CRM Gets UI Enhancements

This latest enhancement update adds “Manager View” as an option to the homepage dashboard.  Click here to learn more.

Major Update To Zoho Campaigns

Major Update To Zoho Campaigns

In this most recent update Zoho Campaigns cleaned house by removing a lot of features and adding a handful of new ones.  See the full update notes here.

Zoho MarketingHub Lead Scoring

This guide by Zoho covers lead scoring. Wondering what lead scoring is? Or maybe you have an idea of what it is, but don’t know really how it works. We were all here at one point and don’t worry guides like this will catch you up to speed in no time. Even if you are […]

Zoho Projects Adds EVM

Zoho Projects Adds Lookup Field In Timesheet Layout

Measure progress in terms of costs and its schedule with EVM (Earned Value Management) inside Zoho Projects.

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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