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The CRM Zen Show Episode 313 – I Must Kiosk You A Question

Zoho News

Implementation of the Week

  • Prospect Location to Lead Conversion Process
    • In this implementation, our goal was to provide our client a way to add “Locations” (ex: Car Dealership, Insurance Office, etc) for a specific Account that they want to target
    • These Locations are different from Leads, in that we may not know the specific person at that location that we should be targeting
    • To track this data, we added a custom module to the CRM where Location records can be created against specific Accounts
    • These Location records can store the data about those Locations, as well as a few fields to enter the Lead information once it is discovered
    • Once the user has fully filled out the Location, they can press a custom button that triggers a script to create a Lead from that Location information
    • This build gave them an easy way to track these Locations, without cluttering the Lead database with non-actionable data

Code Share of the Week

  • Zoho CRM to Zoho Creator – Syncing Records
    • This week’s code share features a Deluge function that synchronizes data between Zoho CRM and Zoho Creator, handling “Create,” “Update,” and “Delete” actions. Set up two Zoho CRM workflows to enable seamless integration with configurable parameters for modules and field mappings.

New On Zenatta

  • Zenatta Blogs
    • E-commerce and Zoho? No Problem!
      • Do you run an online marketplace? This blog is worth checking out, even if you already have some Zoho applications connected to your shop.

Tips and Tricks

  • Email Scrubbing for Zoho Campaigns with Clearout.io
    • Buying lists or haven’t sent off a campaign in a while? We highly recommend scrubbing your emails before proceeding. This week’s tutorial from our Zoho Marketing Team Training course covers everything you need to know.

This Week’s Quizzes

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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