The CRM Zen Show Episode 169 – Game Testers Needed

Zoho News

• Zoho Announces Zoho One 21

• • Zoho One is getting a big unification update with a new UI, enhanced AI & BI, cross-functional services, and much more.

• Zoho Learn Official Release Announcement

• • Though many of us have had access and already have been using Zoho Learn, the official release just happened.

• Zoho Adds Multiple Telephony Provider Integration

• • This is HUGE, now you can have multiple PBX installations.

• Zoho Announces Certified Artisans For Canvas

• • Zoho has announced an artisan partner program that focuses only on your Canvas designs. 

• Zoho CRM Adds New Email Preferences

• • This will be rolling out slowly over the next few months, but there is a new email preference tab inside Zoho CRM along with some new mass update features for roles and permissions.

• Bigin Adds Cloud Services Feature

• • You can now attach files in Bigin directly from your favorite cloud service provider ie Dropbox, Google Drive, etc.

• Zoho Sprints Now Integrates With Zoho Analytics

• • You can now create custom reports in Zoho Sprints by integrating with Zoho Analytics.

• Zoho Meeting Adds End Meeting Redirect Feature

• • Send your attendees to the landing page of your choice when they close the meeting.

• New ZeptoMail Plugin For WordPress

• • If you are sending bulk emails from your site, this may be worth checking out for any WordPress users out there.

• Zoho Finance Plus (India Edition) Now Includes Zoho Payroll

• • For the rest of us SurePay is great.

• Zoho Recruit Browser Version Updates

• • Unless you have a special case on not updating your browser, this shouldn’t affect anyone.

• SalesIQ’s Mobilisten Now Supports Flutter

• • This cross-platform tool Flutter is now available for SalesIQ’s Mobilisten.

• Zoho Desk Android App Supports File Encryption

• • Cached files inside Zoho Desk’s private space will now be encrypted for android app users.

• Zoho Mail iOS App Adds Forward and Replied Indicators

• • You can now see the forward and replied indicators in the Zoho Mail iOS app.

• Zoho MarketPlace for Europe Q3 2021

• • Some big telephony integrations made it over to the European market this last quarter.

• Zoho Analytics October 2021 Updates

• • The Zoho Analytics team was very busy this month with a TON of great updates.

Implementation of the Week

• Prefilled CRM Forms via Client-Side Scripting

• • Custom modules are often built within the CRM for adding related data to a primary entry
  • For example, you may create multiple Quotes from one Deal record
  • CRM Deluge functions can pull down information from the parent record after saving, but not while actively creating the record
  • Client-side scripts are able to pull data immediately upon opening the new record creator
  • This allows us to pull, for example, relevant information for Quote creation from the Deal immediately, so that information can be referenced while creating the rest of the quote

This Weeks Read

• 28 Case Study Examples Every Marketer Should See by  Caroline Forsey

• • A great compilation of case studies and how to get the most out of different scenarios.

New Blogs, Videos, and Resource Guides

• Zenatta Blogs

• • Zoho WorkDrive Full Product Tutorial 2021

• • • This was a fun one and a product with a ton of value.  Great Q&A at the end and thank you to everyone that attended.

Application / Plug-In of the Week

• UpdraftPlus

• • Features Include:

• • • Highest-rating backup and restore plugin at wordpress.org (4.8 stars out of 5.0), and ranked in the top 30 (of over 50,000) WordPress plugins for popularity.
    • Designed to run everywhere that WordPress runs
    • Multi-site (i.e. WPMU/WordPress Network) compatible.
    • Proven to backup sites of 100GB; file size only limited by Web host.
    • Backs up limitless non-WordPress files and external databases.
    • WP-CLI support
    • Incremental backups that can be set to the hourly schedule of your choice

Tips and Tricks

• Zoho Learn Courses, Quizzes, & Settings 2021 Tutorial

• • In this third video tutorial for Zoho Learn Tyler walks you through the following:
    • Creating courses
    • Creating quizzes
    • Review of other settings