The CRM Zen Show Episode 137 – Everyone Needs An Emoji

Zoho News

• Zoho Launches A New Application – Zoho Voice
  • Zoho’s telephony solution is finally here.  Out of the box, it is pretty slick.
• March Finance Suite Roundup
  • Some nice additions this month to Zoho Invoice.
• Zoho Recruit Now Integrates With Seek
  • A handful of new features have been added for both hirers and candidates in this new integration.
• Zoho Meeting iOS Update – End/Leave Meeting
  • For all of you still stuck in your meeting, you are now free to leave.
• Zia Search has been added Workplace
  • Zoho Continues to roll out Zia Search across all of its applications.
• The Zoho People Newsletter for March 2021 Is Here
  • This is always worth checking out if you are a Zoho People admin.

Implementation of the Week

• New Customer Journey automation via Zoho Campaigns leveraging the Shopify connector for Zoho CRM
  • Zoho provides a pre-built connector to pull in Shopify Orders and Customers into Sales Orders and Contacts, respectively
  • CRM workflows stamp Contacts with Customer identifier once they have a related Sales Order via the integration
  • This Customer identifier qualifies the Contact to enter a Customer Mailing List in Campaigns, via the CRM-Campaigns connector
  • Customer Mailing list is lined up with a new Customer Journey email series using Campaigns Workflows
  • This provides a set-it-and-forget-it solution for entering all new Shopify Customers into a long-term drip sequence

This Weeks Read

• ZohoDay 2021 – post-pandemic business success depends on transnational localism, says Zoho CEO – By Phil Wainewright for DIGINOMICA
  • Nice coverage from Zoho Day 2021 about Zoho’s CEO, Sridhar Vembu’s blueprint of ‘transnational localism’ for post-pandemic business success.

New Blogs, Videos, and Resource Guides

• Zenatta Blogs
  • 13 Must-Have Browser Extensions and Apps That Make Zoho Better
• New Case Study
  • Zuum Transportation, Inc.
• New Resource Guides
  • How to take your business forward with people analytics

Application / Plug-In of the Week

• Twemoji for Zoho Show
  • You didn’t know how powerful an emoji could be until you see it in your presentation at 128pts.
  • With this extension for Zoho Show, you can:
    • Insert, edit, change colors and customize emojis.
    • Use emojis in Show’s smart chat.

• Zoho Sign Beginner’s Guide – Sign Forms
  • A quick 4-minute video tutorial covering sign forms.